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FPD Academy

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Who Should Enrol?

Managers in healthcare and case managers.

Course Design

The course will be offered through a combination of self-study and a 1-day interactive workshop facilitated by leading experts in the fields.

Course Content

The following modules will be covered:
  • Trends that are emerging that will cause more changes in the future
  • Know who the role players are in the industry
  • Core regulatory changes that affected the evolution of medical schemes
  • Emerging trends
  • Reasons for the new focuses emerging from both medical aids and administrators
  • Objectives of Social Health Insurance
  • Goals and objectives of Case Management
  • The process of Case Management
  • Critical success factors that drive Case Management
  • Role and responsibilities of a Case Manager
  • Importance of Case Management within the context of Managed Care and cost containment
  • Authorization of a patient treatment
  • Critical success factors that drive Case Management
  • Care plans and formularies and how they fit into the management of an episode of care
  • Compliance and know what to look for in the measurement of clinical performance
  • Global coding systems are so important
  • Measure Case Management outcomes
  • Data required to effectively Case Man Development, growth and change of health care delivery over the last decade
  • Factors that caused the changes
  • ICD 10 coding


    Participants are assessed through means of a multiple-choice questionnaire.


    After successful completion of the course, participants will be awarded a certificate of attendance by the Foundation for Professional Development.

    Fees, Date and Venue 

    R 3 150.00 (incl. VAT) The Course fee excludes all participating travel and accommodation costs.

    18 - 19 November 2021 Pretoria, Gauteng. 
    *Limited spaces are available. To avoid disappointment, please book early.